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Customer Service


About This Course

This training reviews different aspects of customer service that make up a successful energy audit or inspection. It illustrates the point that good customer service begins long before the program staff appears on site or meets the homeowner. The initial customer interview and interior walkthrough dos and don’ts are reviewed and the final steps to exit the home leaving the customer satisfied with the service they received are covered.

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  1. Course Number

  2. Classes Start

  3. Estimated Effort

    45 minutes
  4. Price